Privacy Policy
Last Updated: August 23, 2026
At Gaston Hattery, we value the trust our customers place in us. Whether you are purchasing a hat, requesting a custom design, arranging a hat service, attending a Hat Bar experience, joining our email list, or simply visiting our website, we believe your personal information should be handled thoughtfully and responsibly.
This Privacy Policy explains the types of information we may collect, how we use that information, when it may be shared, and the choices available to you.
Information We Collect
Depending on how you interact with Gaston Hattery, we may collect information you voluntarily provide, including:
Our website and the services used to operate it may also automatically receive certain technical information, such as your IP address, browser type, device type, website activity, and other information necessary to operate and protect the website.
Custom Hat Requests
When requesting a custom hat, you may voluntarily provide additional information so we can better understand your desired fit, style, and design.
This may include your head measurement, hat size, photographs, inspiration images, preferred colors, materials, embellishments, finishes, and other design preferences.
We use this information to communicate with you, evaluate your request, recommend or create a design, prepare estimates, and fulfill your custom hat order if you decide to proceed.
Our custom-hat request forms may be provided through Jotform. Information submitted through those forms may also be processed and stored by Jotform according to its own privacy practices.
How We Use Your Information
Gaston Hattery may use personal information to:
Payment Information
Payments made through our website are processed through third-party ecommerce and payment services.
Gaston Hattery does not intentionally store complete credit or debit card numbers on its own systems. Payment providers may collect and process payment information according to their own privacy and security practices.
Shipping and Order Fulfillment
When necessary to fulfill an order, we may provide information such as your name, shipping address, telephone number, or email address to shipping carriers or other service providers involved in delivering your purchase.
We provide only the information reasonably necessary for those services to be performed.
Email Marketing
Gaston Hattery uses GoDaddy Email Marketing to send newsletters, promotional messages, event announcements, product updates, special offers, and other communications to customers who have chosen to receive them.
When you subscribe to marketing communications or otherwise give permission to receive promotional emails, your name, email address, and related subscription information may be processed through GoDaddy’s email-marketing services.
You may unsubscribe from promotional emails at any time by using the unsubscribe link included in the message.
You may still receive transactional or service-related communications when necessary, including messages concerning purchases, custom hat requests, appointments, shipping, or customer service.
Cookies and Website Technologies
Our website and the services used to operate it may use cookies and similar technologies to:
Our website currently displays a cookie notification to visitors.
At this time, Gaston Hattery does not use Google Analytics or Meta Pixel on the website.
If we add analytics, advertising, or similar tracking technologies in the future, this Privacy Policy may be updated to reflect those changes.
Your browser may allow you to block or delete cookies. Please be aware that disabling certain cookies may affect how portions of the website function.
How We Share Information
Gaston Hattery may share personal information with trusted third-party service providers when reasonably necessary to operate our business or provide services to you.
These providers may include:
These providers may receive information necessary to perform the services they provide.
We may also disclose information when required by law, court order, legal process, or when reasonably necessary to protect the rights, property, safety, or security of Gaston Hattery, our customers, or others.
Sale of Personal Information
Gaston Hattery does not sell customer personal information for monetary compensation.
We do not operate as a data broker and do not sell customer lists to third parties.
Third-party service providers may process information on our behalf when providing ecommerce, forms, payment processing, email marketing, shipping, website hosting, or other business services.
Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected.
This may include retaining information to:
When information is no longer reasonably necessary, it may be deleted or securely disposed of.
Protecting Your Information
We take reasonable administrative and technical measures designed to protect the personal information entrusted to us.
However, no website, internet transmission, electronic-storage system, or method of electronic communication can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information transmitted or stored electronically.
Your Privacy Choices
You may contact Gaston Hattery to request that we:
Some information may need to be retained for legitimate business, transaction, tax, accounting, fraud-prevention, or legal purposes.
We will respond to applicable privacy requests as required by applicable law.
Texas Privacy Rights
Texas residents may have certain privacy rights under applicable Texas privacy laws.
Depending on the circumstances and whether particular legal requirements apply to Gaston Hattery, these rights may include requesting access to, correction of, or deletion of certain personal information and obtaining information about how personal information is processed.
Gaston Hattery will review valid privacy requests and respond as required by applicable law.
Children’s Privacy
GastonHattery.com is intended for a general audience and is not directed toward children under the age of 13.
We do not knowingly collect personal information online from children under 13. If we become aware that such information has been provided to us without appropriate authorization, we will take reasonable steps to delete it.
Third-Party Websites and Services
Our website may contain links to websites, social-media platforms, payment services, forms, or other services operated by third parties.
Gaston Hattery does not control and is not responsible for the privacy practices, security, or content of third-party websites or services.
We encourage visitors to review the privacy policies of those providers before submitting personal information to them.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, technology, business practices, or legal requirements.
When changes are made, the revised policy will be posted on this page and the Last Updated date will be updated.
We encourage visitors to review this Privacy Policy periodically.
Contact Us
If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact Gaston Hattery using the contact information provided on our website.
Gaston Hattery
Made To Be Remembered.
La Maison des Chapeaux de Gaston, LLC
(240) HATTERY (428-8379). - info@gastonhattery.com. - Dallas, Texas
We use cookies and similar technologies to support essential website functions, remember preferences, improve your browsing experience, and help keep our site secure. By continuing to use this website, you agree to our use of cookies as described in our Privacy Policy.